Digital Governance in India: Tech Is Ready, Is the State?

Paper: GS – II, Subject: Governance, Topic: Good Governance and Application, Issue: Digital Governance in India.

Context:

India is at a pivotal moment where rapid advances in digital technologies AI, big data, and digital public infrastructure offer unprecedented opportunities to transform governance.

  • While platforms such as Aadhaar, UPI, and DigiLocker have laid a strong digital foundation, governance outcomes remain constrained by fragmented adoption, capacity gaps, and institutional inertia.

Key Highlights:

From Silos to Scale:

  • Problem: Innovation thrives in pilot programs but fails to deliver transformation due to a lack of scalability.
  • Explanation: Many states have pockets of innovation, but these are often isolated and don’t translate into widespread change. Scale must be intentionally designed from the outset.
  • Example: Agriculture has numerous technology pilots, but they haven’t significantly improved crop yields or farmer incomes due to fragmented deployment.
  • Solution: Implement end-to-end, platform-based approaches across sectors that cut across departmental silos.
  • Customization: Recognize the diversity among “Indian farmers” (small, medium, mature) and tailor technology to their specific needs, capital access, and tech-readiness.

From Data Collection to Data-Driven Action:

  • Problem: India is data-rich but insight-poor, hindering timely decisions and actions.
  • Explanation: Data’s value lies in its conversion into actionable intelligence. Without this, India risks becoming a supplier of raw data while importing intelligence.
  • Solution:
    • Invest in analytics capabilities.
    • Embed data into core decision workflows, not just parallel dashboards.
    • Improve data literacy among officials to use data for informed judgment, not just compliance.

Mindset Shifts for Technology-Led Governance:

Shift AreaProblemExplanationWay Forward / Solution
From Technology Dependence to SovereigntyIn the current geopolitical environment, dependence on external technologies undermines strategic autonomy.True tech sovereignty requires ownership of critical intellectual property, influence over global standards, and control of key supply chains.Promote mission-driven indigenous R&D to move from service adoption to product innovation
Develop a clear national roadmap with long-term commitment
Prioritise R&D for resilience in critical sectors
Build trusted partnerships without compromising strategic control
From Tech-Augmented Services to Stronger Policy DesignTechnology is often used only to digitise existing services without improving policy outcomes.Globally, advanced technologies are being embedded directly into policy formulation and decision-making.Build end-to-end decision systems with embedded intelligence
Use tools like digital twins to simulate and stress-test policies before implementation
Strengthen continuous capacity building through platforms like iGOT
From Reactive to Proactive Risk ManagementGovernments typically respond to risks after they materialise.Modern risks include cyber threats, cognitive warfare, quantum-enabled security breaches, and biosecurity challenges.Institutionalise continuous risk-horizon scanning
Treat fragmented procurement, siloed data, lack of standards, and weak capacity as national security and economic resilience risks
Shift governance from crisis response to risk

Technology will continue to advance rapidly. India faces a choice: continue with fragmented deployments and their sub-optimal impact, or re-imagine governance itself. By embracing these five mindsets shifts with clarity and conviction, technology will not just improve governance, it will lay the foundation for a truly Viksit Bharat.

Source: (Live Mint)

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