Show caller’s name in incoming calls on user’s request, says Trai

Syllabus: GS-II

Subject: Polity

Topic: Rights Issues

Issue: TRAI recommendations

Context: The Telecom Regulatory Authority of India (TRAI) recommendations.

  • TRAI recommended to introduce caller identification (caller ID) as a default feature across domestic telecommunications networks (telcos).


  • contradicting user’s right to privacy.
  • Violating the Digital Personal Data Protection (DPDP) Act, 2023.

Prelims Connect: (Institutions in News)

Telecom Regulatory Authority of India (TRAI)

  • Statutory body established under the Telecom Regulatory Authority of India Act, 1997.
  • Independent regulatory body with quasi-judicial powers.
  • Functioning under the Ministry of Communications.


  • Regulates the telecommunications sector, including telecom services, broadcasting services, and cable television.
  • Promotes fair competition and protects consumer interests.
  • Allocates and manages spectrum resources.
  • Resolves disputes between service providers and consumers.
Scroll to Top